Staying up-to-date on your software platforms not only ensures you have access to the latest security, performance and usability that the platforms offer, it may also ensure that you have access to the support that you need from your vendors.

Whether its the latest patches, update or versions Gravity Union can help you ensure you get there successfully while minimizing the impact on the business.


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Plan
We’ll work with your team to ensure we have an effective plan in place including:

  • Capacity and performance

  • Backups and Recovery

  • Training and communication

  • Leveraging new functionality


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Prepare
We’ll make sure that once the upgrades happens, your organization is ready to hit the ground running by:

  • Performing a dry run of the upgrade exercise on a non-production environment and help you work through any issues that arise

  • Modifying existing custom code to work with the updated platform

  • Train end users administrative staff on new functionality

  • Test the upgrade in a non-production environment


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Execute

When the day finally arrives that we’re ready to execute on the migration, we’ll be there to ensure that all our planning and preparation has paid off and the upgrade process goes as smoothly as possible.


Support
After the upgrade has happened, we’re there to make sure we help with any additionally required training and troubleshooting if required.