Alberta Gaming, Liquor and Cannabis Commission (AGLC)

Alberta regulatory agency benefits from an employee-focused portal with SharePoint Online and Power Apps

Industry

Public Sector — Provincial Government

Technologies

SharePoint Online

Power Automate

Power Apps

Employees

1000+ full and part-time staff

Business challenge

The Alberta Gaming, Liquor and Cannabis Commission (AGLC) had an on-premises intranet which had reached its end-of-life. Employees used it for organizational news and updates, but it needed an overhaul to support employees’ tasks online such as submitting forms or looking up training courses.

Solution highlights

 
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A modern employee-focused portal

The new AGLC employee portal has a modern look-and-feel and is supported across desktop and mobile devices through responsive design on SharePoint Online pages. The information architecture and structure of the site was designed with employee input for a more usable experience.

 
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Useful information at everyone’s fingertips

Key information is not buried in documents, but instead presented on modern pages and lists. For example, an online course catalogue and a list of interpreters is easy to access and scan in lists. Key tools, policies and resources are organized in logical areas, and contextual search helps users find information when they need it.

 
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Moved business processes online with Power Apps

Power Apps are incorporated in the employee portal for forms and business processes. There are Power Apps for submitting to be an interpreter, starting an e-requisition process for goods and services, and more.

 

Gravity Union has been such a value to us and we enjoyed working with everyone on your team. One of the best vendors I have seen in a long time. You have built in fantastic customer service to your business model. We appreciate how your team went above and beyond for us.”

— Director, Business Consulting, AGLC

Benefits and results

  • A usable, employee-focused portal with intuitive search and information architecture

  • Engaging visual experience that matches the updated brand

  • Online business processes that are more efficient and easier to use

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