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System Administrator

Full-time, Vancouver

Gravity Union is looking for our newest System Administrator! This is a full-time (40 hours/week), permanent position. This position is based onsite at our office in the heart of downtown Vancouver.

About the opportunity 

At Gravity Union, we empower organizations to take control of their critical information with people-focused solutions. We’re looking for our newest System Administrator to join a small but mighty IT team.

Highly organized and agile, you’re a self-starter who thrives in a fast-paced environment. As our System Administrator, you’ll take on a wide range of day-to-day technical responsibilities, from managing user accounts and maintaining systems, to helping to troubleshoot and support. You’ll play a critical role in keeping our infrastructure running smoothly, secure, and up to date.

This is a great opportunity for someone who enjoys rolling up their sleeves and is eager to learn and grow.

The expected base salary range for this position is $55,000 - $65,000, but remains flexible depending on the candidate’s unique skills and experience. The determination of a candidate’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, we offer a comprehensive benefits program.

As a System Administrator, your day-to-day includes:  

• Providing daily IT support for our internal team (both on-site and remote users)

• Maintaining and administering Microsoft 365, Azure AD, and SharePoint environments

• Managing device provisioning, configuration, and patching

• Monitoring system performance, backups, and security logs

• Supporting with various onboarding and offboarding processes

• Documenting, executing, and auditing our IT policies and procedures to contribute to continuous improvement initiatives

• Assisting with network and infrastructure management (firewalls, VPN, switches)

• Supporting project delivery by configuring, testing, and deploying Microsoft 365 or Azure solutions under the guidance of senior consultants or the IT lead

• Assisting with client environment setup, user provisioning, and access configuration

• Performing routine technical tasks related to migrations, backups, and environment documentation

• Troubleshooting or resolving user or system issues in client and internal environments, escalating as needed

• Collaborating with clients and IT to gather requirements, analyze business needs and translate them into technical specifications

• Delivering comprehensive training to empower end-users and administrators to maximize their SharePoint solution and providing support as required

• Working with Power Platform (Power Apps, Power Automate, Power BI) and low-code apps

• Contributing to a high performance team culture that prioritizes results, collaboration, and a shared commitment to delivering long-term value

• Supporting quality assurance activities to ensure deliverables meet client and internal standards

• Supporting internal organization initiatives

• Staying up to date with industry trends and best practices to recommend improvements and innovations

• Other duties as relevant and required

Why Gravity Union?

• Gravity Union has been certified as a Living Wage® employer and a Great Place to Work® for four consecutive years

• Fun team events

• Pet-friendly

• Internal Coaching program to support our team

• We prioritize knowledge-sharing and learning opportunities

• Competitive health, dental, and wellness benefits

• A supportive and collaborative team that values your input

Are you the one?

• Bachelor’s degree or accredited diplomas in Computer Science, Information Technology or a related field (or equivalent practical experience)

• 1-3+ years of experience in IT support, system administration, or a similar technical role

• Strong technical knowledge of Microsoft 365 and Windows systems

• Hands-on experience with user administration in Microsoft Entra ID/Active Directory

• Experience with scripting (Powershell) and automation

• Understanding of networking fundamentals (TCP/IP, DNS, DHCP, Firewalls, VPNs)

• Familiarity with Azure and Intune management

• Strong troubleshooting and analytical skills with an eagerness to learn

• Strong communication and interpersonal skills (you value transparency, enjoy helping others, and working as part of a team)

• Proactive and a self-starter (you take ownership and follow through)

• You’re adaptable and able to go with the flow when things change

• You’re a curious person that loves to learn

• You know how to have fun!

Icing on the cake

• Knowledge and experience with cybersecurity best practices

• Experience working in a consulting or SaaS environment preferred but not required

• Working experience with SharePoint On-Premises is a plus

• Knowledge and experience with cloud platforms such as Azure (and/or AWS)

• Familiarity with Azure AI Services and Azure AI Foundry

• Microsoft certifications such as MS-900, AZ-900, MD-102, or SC-900

• Experience with leveraging AI agents, AI architecture, Azure services (with a specific preference for Search, Vision, Safety and Open AI), Copilot and/or Copilot Studio

• Experience with governance frameworks, records management, or compliance-heavy environments (ex: public sector, finance, healthcare) is a plus

• Experience with Microsoft Power Platform is a plus

• Experience with Azure DevOps is a plus

About Gravity Union

We’re a Canadian digital transformation company, based out of Vancouver, BC. A third of the team works remotely from Calgary, Halifax, Moncton, Toronto, and Ottawa. We specialize in all things Microsoft 365, SharePoint, and electronic records management. We are passionate about how these technologies can help us improve our daily work, and increase collaboration across an organization. We thrive when we can help our clients gain the most from their technical investment.

We’re proud to be certified as a Great Place to Work. Additionally, we’ve been recognized as one of Canada’s Best Workplaces in Technology, Best Workplaces for Start-Ups, Best Workplaces for Inclusion, Best Workplaces for Mental Wellness, Best Workplaces in British Columbia, and Best Workplaces for Giving Back.

Come and work with us

There is something special about the team at Gravity Union.

We put our people first, and we care and invest in the relationships we have with one another.

We get stuff done and have a serious side to ourselves, and yet we have a relaxed atmosphere filled with friendly faces. We love to have fun.

We share a love of learning. Sharing knowledge with others comes naturally to us and we know we learn best when we teach others. We’re curious and we’re excited to solve new challenges.

We believe careers can be bespoke. You have the autonomy to design your path, so long as it aligns with our vision, values, and goals.

We also love animals, especially cats. Our office cat Henry makes a regular appearance, and we’re pretty sure he thinks it’s his office.

How to apply

We recognize that there are many, many amazing organizations to work for. Thank you for investing your energy into finding out more about us and applying for your new opportunity!

Gravity Union is committed to equal employment opportunities. Opportunities are provided regardless of race, ethnicity, ancestry, national origin, sex, gender, gender identity or expression, sexual orientation, age, religion, disability, medical condition, family and marital status, veteran status, and any other characteristic protected by law. 

Accommodations for candidates with disabilities are provided upon request.

Applicants must be currently legally allowed to work in Canada to be considered.

Please use the form below to fill out your application in PDF format. Thanks!