Customer stories

See how we drive impact at organizations similar to yours.

Our experts work in North American regulated industries including:
all levels of government, education, financial, energy and healthcare.

Municipal District of Bonnyville

By leveraging Microsoft Purview and SharePoint Online, Gravity Union provided targeted training and implementation support, enabling the Municipal District of Bonnyville to adopt a structured and compliant approach to information governance.

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Sign reading 'Municipal District of Bonnyville No 87' on a modern building exterior

City of West Kelowna

Gravity Union worked with the City of West Kelowna to modernize their records management system by implementing Microsoft 365, SharePoint Online, and an OCR solution that made previously non-searchable content fully searchable.

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Landscape view of a town with a mountain in the background, forests, and a cloudy sky.

City of White Rock

A laptop displaying a shoreline background on its screen and a smartphone showing a training catalogue app with various courses listed.

We helped the City of White Rock build out an engaging employee portal and launch self-service apps to streamline workflows.

Township of Langley

Person using a MacBook Pro to view a webpage of city council meetings, with list of upcoming and recent meetings, on a white desk with two potted plants.

We helped the Township migrate to Microsoft 365 for better access to council information through SharePoint Online and Power Apps.

Alberta Gaming, Liquor and Cannabis Commission

A person is looking at a laptop screen showing an e-requisition app with two requisitions marked as pending.

See how we helped the Alberta Gaming, Liquor and Cannabis Commission (AGLC) move to an employee-first modern intranet on SharePoint Online and Power Apps.

Capilano University

Gravity Union helped the HR team at Capilano University migrate critical information and processes to SharePoint Online.

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Screenshot of an employee management software interface showing the Employee Lifecycle section with job descriptions, statuses, employee groups, and departments listed.

City of Surrey

Gravity Union helped the City of Surrey migrate more than 20 million documents from Laserfiche to Microsoft 365 and SharePoint.

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Aerial view of a city with high-rise buildings, green parks, a river, and mountains in the background, under a partly cloudy sky.

Firearms Safety Education Service of Ontario (FSESO)

Autumn colors reflecting on a lake with calm water, trees in red, orange, yellow, and green, a blue sky with white clouds, and a dead tree trunk standing in the grass at the water's edge.

Gravity Union partnered with the FSESO to enhance their information governance, making records and documents more accessible and searchable across SharePoint Online, Microsoft Dynamics, and Collabspace.

College of Physicians and Surgeons of Manitoba

Screenshot of a SharePoint site titled 'Prescribing Practices Program.' The page includes links to news, weather, quick links to member file search and prescribing practices program, and a section with four training videos labeled 'PPP Training Videos' with their respective durations.

By moving to Microsoft 365, the College of Physicians and Surgeons of Manitoba (CPSM) increased efficiency and enabled work from anywhere.

First Nations Summit

Flowchart diagram titled 'CY+1, 6y, D Workflow' showing start, preserve, review, destroy, keep editable, and end steps with directional arrows and labels for actions like advance, approve, deny, and keep editable.

We built a solution for physical records and critical treaty documents for the First Nations Summit. This gave key people real-time access to documents and improved compliance workflows.

Examples of Projects Completed for Canadian Municipalities

Records Management implementation

A Canadian municipality partnered with Gravity Union to establish a tailored governance strategy and phased approach to implement compliant, agency-wide records management.

Leveraging Microsoft 365, Collabspace, and Power Automate, GU helped lay a strong foundation for digital transformation.

Strategic roadmap and planning support

Through strategic planning and comprehensive assessment, Gravity Union delivered a roadmap for implementing Microsoft 365 solutions that would streamline workflows, improve compliance, and create a foundation for long-term records management success across a municipality that serves 35,000 residents.

Streamlined invoicing solution

Discover how Gravity Union helped a large municipality streamline their invoice management using M365 solutions, including SharePoint, Microsoft Lists, and Power Automate.

Norfolk County

We worked with an Ontario municipality to create a multi-year Records Management strategy and roadmap that considers investments in governance, scanning and digitization.

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