From Resistance to Readiness: Transforming Records Management with Change Management
Are your teams struggling to onboard with records management or adapt to changes during project work or system rollouts? Join us for a practical and thought-provoking webinar that explores how change management can be the missing link in your digital transformation strategy. We’ll break down proven frameworks like ADKAR, Drive, and Switch to show how they can turn resistance into readiness and help your enterprise content management (ECM) initiatives succeed.
Who should attend:
Records Managers, IT leaders and Administrators, Compliance Officers, Microsoft 365 Administrators, Change Managment Champions, Project Managers, and anyone responsible for implementing or supporting content governance and digital transformation.
We’ll cover:
A clear introduction to change management and why it’s essential for successful Records Management rollouts and ECM adoption.
How to apply the ADKAR, Drive, and Switch frameworks to motivate users, reduce resistance, and foster engagement.
A real-world case study of a municipal SharePoint rollout on what worked, what didn’t, and how change management made the difference when change aversion became a risk for success.
Providing people-first strategies to common Records Management and change management risks for SharePoint-based ECM rollouts (like metadata gaps, folder misuse, duplication, and automated retention failures).
Practical tips for designing user-centric strategies, communicating value, and aligning technical solutions with human behavior.
By the end of this session, you’ll walk away with actionable strategies to improve adoption, reduce compliance risks, and create a more resilient content management environment.
Presenter
Anthony Salopek
Anthony is a knowledgeable and highly motivated business analyst with exceptional communication, teamwork, and problem-solving abilities. He has demonstrated repeated success in utilizing Microsoft 365 solutions such as SharePoint, Purview, and Power Platform to achieve enterprise content and records management. Anthony leverages his strong analytical, presentation, and solution-design capabilities to ensure successful solution outcomes.